Knowledge base

Tutorials for Directors (28)

From the Race Creation Wizard to customized advanced features, we’ll walk you (and your runners) through every step of race setup.

Race Creation Wizard (13)

Race Customization (23)

Payment Accounts (5)

Race Merchandise Options (6)

Email Marketing (7)

Enabling Participant Self-Management (5)

Race Website (26)

Pricing Features (12)

Participant Reports (4)

Participant Management (14)

Race Promotion (12)

Info Sharing (6)

Race Actions (6)

Corporate Teams (5)

Membership Organization (17)

Charity Partners (6)

Facebook Fundraising (6)

RaceDay Checkin (7)

RunSignup Zapier Integration (4)

TicketSignup Zapier App (3)

Tutorials for Runners (8)

Effective participant management and info sharing tutorials to simplify your collaboration with Race Directors.

Registration (23)

Donations/Fundraising (7)

Make a Purchase From a Race Store
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Corporate Teams (4)

Memberships (3)

Tutorials for All Users (2)

Whether you’re confused about your RunSignup account, looking for a race or club, or making a purchase you can find your answers here.

Runner's FAQ (5)

Lists of the most Frequently Asked Questions by RunSignUp Runners.

Account Issues (4)

Registration Management (4)

Registration Issues (2)

Financial Issues (4)

Race Information (2)

Tutorials for Timers (8)

The Race Director (6)

RaceDay Tools (10)

Results API (6)

RaceDay Registration (4)

RunScore Integration
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Timer Account (3)

Result Credits (1)

Result Credits
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RM Timing Integration
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Webinars (5)

Watch past recordings of our Endurance Event Education Webinar Series.

RunSignUp 101 (3)

RunSignUp 201 (9)

RunSignUp 301 (8)

Timing Integrations (2)

Tutorials for Partners (1)

Our Partner Program is designed to help you manage multiple events with a higher level of service, and revenue-sharing options. Learn more about becoming a Partner and managing your Partnership here!

Creating and Managing your Partnership (6)

Director's Financial FAQ (5)

List of the most Frequently Asked Financial Questions by Race/Club Directors and Timers.

Payment Issues (7)

Pricing Issues (1)

Why are my registrants being charged different fees?
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Payment Account Issues (10)

Refund Issues (4)

Why did I receive a 1099-K form?
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RaceDay Real Time Integration (1)

Setup Guide (3)

Step 1: RaceJoy Setup
Step 2: Mapping RaceDay Scoring to RaceJoy
RaceDay Operations
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