How to Add Registration Questions



ADDING REGISTRATION/SETUP QUESTIONS


After you have completed setting up your race using the wizard, you can customize your registration process by adding questions if necessary. Questions can also be customized to be asked during corporate team creation, and are similarly available for use with corporate team registration.


To add questions to your race registration process, or corporate team setup, go to the “Customize” tab of that race’s dashboard, click on the subheading for “Questions”, and then hit “Add Question”.




Question Setup


We have predefined Standard Questions that you can select from. By selecting a standard question, you can make registration simpler for registrants by allowing RunSignUp to prefill responses to the same standard question from other races.




If you are looking to add your own questions, click on the green "Add Question" button.



This automatically created a Custom Question field for you. You can enter your own question on the "Question" field.



After filling out your custom Question, you will need to select the appropriate Question Type for your question.

 


Free Form


By selecting “free form”, registrants will simply be given a text field underneath the question, and in it they can enter in an answer using their own words.



Check Box


If you select, “check box”, a field will appear in which you add a possible response to the question. By clicking “Add Another Response”, you can continue creating response fields until you have all of the possible responses that you need set up for that question.


The responses can be rearranged by using the up and down arrows, and you can delete any of them by clicking on the corresponding “X”.



By creating a question with check boxes, you allow registrants to select any number of responses to your question.

IMPORTANT: Be sure to only use check boxes when you have questions for which more than one answer can apply.


Radio Button and Select Menu


If you would like to create a question with preset responses similar to the check boxes, however you want the registrants to choose only one response, then make your question type either “radio button” or “select menu”.


 

When you select either “Radio Button” or “Select Menu” as your Question Type, a field will appear in which you add a possible response to the question. By clicking “Add Response”, you can continue creating response fields until you have all of the possible responses that you need set up for that question.


The responses can be rearranged by using the up and down arrows, and you can delete any of them by clicking on the corresponding “X”.


The only difference between “radio button” and “select menu” questions is that “radio button” questions will display their responses in a similar format as the “check boxes”, and the “select menu” questions will list all of the responses in the form of a drop down menu. Again, they will both only allow for one selection to be made.


Using the example above, the Custom Question "I'm running in honor of:" has a Question Type of Select Menu with 6 possible responses with an option to "Select Random". This is shown how the Question Setup will be shown to the participants:




Yes or No


The final question type is “Yes or No”. For these types of questions, the registrant will be given the option to answer either “yes” or “no”.


Time Entry


If your custom question relates to collecting the participant's time entry, then this is the appropriate question type where you allow participants to enter their minimum/maximum time. The default response is what automatically show for the participants (optional).



Essay


This question type provides registrants a blank field to enter any response. This is useful for when none of the question types pertains to your custom question.


Required Questions / Ask Each Member


After you have your question type selected, the next step is to decide whether or not this question is essential to the registration process. If you leave the “Require Response” box unchecked, then the registrant will have the option to either answer or skip the question. If you check off the “Require Response” box, then the registrant must answer this question before moving on with the registration.


The next check box refers to how questions will be handled in instances where more than one member is registering during a single transaction. By leaving the “Ask Each Member” box checked, the question will be asked of each of the members who are registering. If the “Ask Each Member” box is unchecked, then the question will only be asked once for the entire group.



Note: In instances where the “Ask Each Member” box is checked off, members can still choose to skip the question unless it is marked as a required question.


Image Upload


If you have an image that you would like associated with your question, then you can upload it by clicking the “choose file” button. You can hit “clear” to remove the image prior to saving your changes.



If you have already saved an image in association with a question, and you would like to remove that image, then simply check the box marked “remove image”, and “save” the changes.


Internal Questions


Enabling this option will hide the custom/standard question from being asked during registration. The use case for this would be if you want to stop the questions from being prompt but not delete the questions.



Question Specifications


Using the check boxes provided, questions can be assigned to either corporate team captains or specific event registrants.

Underneath the label for “Corporate Team Only”, you can check off the box to ask this question to team captains when creating corporate teams.

Underneath the label for “Ask for these events”, you can decide which event or events will have questions asked of its/their registrants.



IMPORTANT: If a question is not assigned to any particular event’s registrants or the corporate team captain, then the question will not appear anywhere.


Additional Details


This allows your insert additional information about the question being asked. This is useful if you are looking to ask a more technical question to participants and you feel that the participant may answer the question incorrectly. Additional details can be entered for your question which may help the participant better understand your question.



Completing Question Setup


If you have would like to add additional questions, click on the green "Add Questions" button.

If you are you reorganize the questions, then click on the Up/X/Down icon located next to each Custom Question.



Finally, don't forget to save your Question Setup by clicking "Save Questions"!