RunSignUp Helpdesk
Welcome
Login
Sign up
How-To
How-To
How-To
Profile
Find a Race
Recent Transactions
Tutorials for Directors
Director's Financial FAQs
News
Contact Us
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(888) 385-1360
Solution home
Runner's FAQ
Account Issues
4
Resetting Your Password
Why am I being told “There is no account for this email address”?
Where is my registration? I signed up, but cannot find the race in “My Registered Races”.
How do I delete my account?
Registration Management
4
I need to update one of my selections, how do I manage my registration?
How do I transfer to a different event/participant?
I lost my confirmation email! Can I have another one sent?
How do I change my registration information?
Registration Issues
2
Why isn't a coupon code working?
My group password is not working, can you let me know what it is?
Financial Issues
4
My credit card is no longer valid. How do I update my card to receive my refund?
What is this charge on my card?
How do I request a refund?
Can you send me a receipt?
Race Information
2
Where do I find race information, such as a course map, packet-pickup details, t-shirt (store merchandise) shipping dates, race parking, etc?
When/Where are Results Posted?
Help Desk Software
by Freshdesk
