Your payment account is currently being reviewed by our Risk Team or possibly by the processing bank.


Please be patient as the review process may take up to 24 hours. Should there be any issues, our Risk Team will reach out to you. If you would like more information on the status of your pending payment account, please contact finance@runsignup.com.

Note: Your payment account will not be able to accept transactions until your Payment Account is approved by our Risk Team. To avoid any delays, we recommend you set up your Payment account information at least several days before you plan to open registration whenever possible.