RunSignup Helpdesk

Tutorials for Runners

• Registration 21

  • Register For a Race
  • View/Sign the Race Waiver
  • Update T-Shirt/Giveaway
  • Question Response Management
  • Defer Registration/Claim Deferral
  • Add-On Management
  • Make Purchases on RunSignup
  • Resend the Confirmation Email
  • Request a Refund
  • View/Edit a Registration
  • Transfer to Another Runner
  • Transfer to Another Event
  • Transfer to Another Race
  • Redeem a Coupon Code
  • Claiming Event Insurance
  • Purchase a Gift Certificate
  • Redeem a Gift Certificate
  • Update Corral Selection
  • Update Participant Information for an existing registration
  • View Digital Bib
  • Shipping Address Management
  See all 21 articles

• Groups 5

  • Join an Existing Group
  • Create/Join a New Group
  • View/Manage a Group
  • Edit a Group Password
  • Invite Others To Join Your Group/Team

• Donations/Fundraising 7

  • Make a Donation
  • Becoming a Fundraiser
  • Manage Your Fundraiser
  • Create/Join a Fundraising Team
  • Manage Your Fundraising Team
  • How to create a Facebook Fundraiser from your existing fundraising page
  • How to Create a Fundraising Slideshow on Your Fundraiser Page
  See all 7 articles

• Race Store 1

  • Make a Purchase From a Race Store

• Post Race 6

  • View Results
  • Fix a Posted Result
  • Submit and Manage Virtual Results
  • Transfer Virtual Race Activities from one Result to Another.
  • Upload Your Own Photos
  • Finding Your Finisher Certificate (for Registrants)
  See all 6 articles

• Corporate Teams 4

  • Join a Corporate Team
  • Create a Corporate Team (for Captains)
  • Manage a Corporate Team (for Captains)
  • View Invoices and Payments (for Captains)

• Referrals 3

  • Become a Referrer
  • View your Referral Code Uses
  • Retroactively Apply a Referral Code to a Registration