As a referrer you can view how many people have used your referral code by logging into RunSignup >> Profile >> My Referrals.
If this number is less than number of people that you have referred, then this means that they did not use your specific referral-encoded link. To receive referral credit, your friends need to use your specific referral-encoded links found under your My Referrals section. This will be either the link to the race page or the direct link to the race signup page.
The race may allow you to retroactively apply your referral code to a registrant who didn't use it during signup.
You will need two things for this:
- Your referral code.
- The Registration ID of each person you referred. (You will need to ask them for this information, they can find this by logging into their profile and managing their registration).
With this information, you will want to contact the race directly by going to the Race Website >> Race Info >> Race Contact Info section. You will also want to include the email addresses of the people you referred so that the race can confirm this with them.