Refund Issues
As the Race Director for your Race, you are able to issue full or partial refunds to your participants. 1) Enter the participant name using the Sear...
Fri, 19 Jan, 2018 at 11:45 AM
RunSignUp gives the ability for Race Directors to initiate refunds in bulk, right from the Race Dashboard.This way you will not need to individually refund ...
Mon, 11 Dec, 2017 at 9:59 AM
RunSignUp is setup to only issue refunds using funds set aside in the Refund Reserve. This ensures that refunds are issued only against funds which are ...
Mon, 11 Dec, 2017 at 10:00 AM
Setup The Refund Reserve Important: As of July 2019, in-race reserve funding is only available for Advanced accounts. Races operating on legacy Quicksta...
Fri, 15 Nov, 2019 at 2:49 PM
If the registrant notifies you before the refund has been issued, you can either issue a refund directly by check or email finance@runsignup.com and ask to ...
Mon, 11 Dec, 2017 at 10:01 AM