TABLE OF CONTENTS
- SET UP REGISTRATION
- Edit Multiple Events
- Edit Individual Events
- Registration Periods
- Pricing Based on Event Size
- Registration Options
- Hidden Registration Fields
- API Registration Options
- Race Waiver
The Registration setup can either be accessed by selecting the Registration step of the Race Wizard, or by going to the Race Info tab of the race dashboard, and opening up the Registration subheading.
IMPORTANT: More options will be available to you if you access the Registration step through the race dashboard.
This section will show you how to create as many registration periods as you would like, upload paper registration forms, set restrictions and limitations on registration, and edit the race waiver on the Registration setup page.
SET UP REGISTRATION
In the Registration section, you will be able to customize the registration information for the events you created in the Basic Info step.
The Registration settings can be modified across several events at the same time if necessary, or by individual event.
Edit Multiple Events
To change registration settings across multiple events simultaneously, you can click on Modify Multiple Events, and the Edit Multiple Events window will pop-up for you.
Within this window, you can use the check boxes to select only the events that you want to apply similar settings to, or you can hit the Select All button to check off all events.
By default, all of the fields are disabled, and they will appear as slightly faded. When you click on a field, you will notice that it no longer remains faded. Therefore, that field is enabled, and any change made to that field will apply to all events selected above. If you decide that you do not want to change a field anymore, then simply hit the "ESC" key while on that field, and it will become faded out once more.
Note: Faded fields will not be altered across all events. Any information existing in those fields, unique or identical, will remain unchanged.
In this pop-up window, the fields can be edited in the same manner as they would be for individual events. When you are finished editing the necessary fields, click on the button for Copy to Events.
Edit Individual Events
Individual events can be edited underneath their specific event bar. Events can be found manually by scrolling through the page, or you can use the Select an Event guide in the lower right-hand corner.
Before setting up your registration periods, make sure that you read any and all of the notices that appear in red underneath the Registration Periods heading.
Note: You may not have any of these notices. The notices only show up when they apply to your current race setup.
In order for users to register for an event, the event needs to have at least one registration period. To set up a registration period, begin by entering in the date and time when the first registration period will open, into the Registration Opens section.
Next, enter in the date and time when the first registration period will close, into the Registration Closes section.
Then, fill out the field for Event Fee to indicate what the event pricing is for that particular registration period.
If you would like, you can also fill in the field for Strikethrough Pricing, and this will show a price that is crossed-out, alongside the current price. This is useful for indicating a period of discounted pricing.
You can add as many registration periods as you would like by clicking on Add Another Period, and repeating the process.
If you need to remove a registration period, then simply click on the Trash Can Icon that is accompanying the corresponding Registration Period.
IMPORTANT: Registration periods cannot overlap other registration periods.
Pricing Based on Event Size
Within each events registration settings you also have the option to set up Pricing Based on Event Size.
With this feature, you can set pricing to change based on the Participant Count Per Event or the Overall Participant Count (i.e. Includes All Events).
You can learn more about this feature in these blog posts:
Participant Count Per Event - https://runsignup.blog/2015/10/07/participant-cap-based-price-increases/
Overall Participant Count (i.e. Includes All Events) - https://runsignup.blog/2016/09/22/participant-count-pricing-for-races/
Within each events registration settings box, there will be a section for Registration Options. By default, this section is hidden, however, you can click on the Show option in order to view additional settings per event.
After clicking Show on the Registration Options, you will be given the following options:
You can disable registration by checking off the box for Disable Registrations, and entering in an Alternate Registration URL. With registrations disabled, the SignUp button that is specific to that event will link to your Alternate Registration URL.
Note: This check box will override all registration windows on this event, and you will need to enter in an Alternate Registration URL.
Paper Entry Form
If you would like to offer your registrants the option to download a paper registration form for signing up, then you can click on Browse in the Upload Registration Form section, in order to import a PDF of your paper registration form. This will allow runners to register for the race offline if you would like to offer that alternative.
Once uploaded and saved, this PDF will be available for download on the Event Info page of your race, under the Show Registration Details section.
There are various limitations that you can set on your registration per event.
If you would like to limit registration to a Maximum Number of Participants, then you can enter your the participant cap into the field provided. However, if you would like to allow for any number of registrants, then you can leave this field blank. You can learn more about participant cap customization by clicking here.
If you would like to Limit Event Registration by Age, then you can set a minimum age through a maximum age, and then all registrants must be within this age range in order to participate. If you do not want any age limitations set for your registrants, then you can leave both fields blank and save.
Note: Age restrictions are based on race day age.
IMPORTANT: This is NOT the same as Age Based Pricing. The Limit Event Registration by Age field will prohibit people from registering for this specific event entirely, while Age Based Pricing will allow you to offer discounts to people who are eligible for registering for the event. You can learn more about the Age Based Pricing feature by clicking here.
Limitations can also be placed on the gender of that event’s participants. The Limit Event Registration by Gender field will default to allow both Male and Female registrants, however, you can change this to only allow Male registrants or Female registrants into this event.
Setting Required Information (Event Level)
Underneath the question for "Which fields are required for race participants?", you can use the check boxes to select which fields are required to be filled out by participants of specific events. These include Gender, Date of Birth, Address, City, State, Country, Zip Code, and Phone. Any of the items left checked will be asked of registrants, while any of the items that are unchecked will not be asked of registrants.
Note: If you have age or gender restrictions set for your race, then their respective check boxes will remain checked off.
Hidden Registration Fields
The section for Hidden Registration Fields will allow you to select which fields you would like to hide during your race's registration process (this will apply to ALL events in your race).
IMPORTANT: If you currently have a field being required for a specific event (as explained in the previous section of this tutorial), then you will NOT be able to hide that field in this section, unless you change that requirement.
API Registration Options
On the Registration setup page, you have the ability to edit the API Registration Options.
You can learn more about RunSignup's API on our blog.
The Waiver Options section of the Registration setup allows you to customize your race waiver along with the waiver signing options.
In the text box labeled Edit the Waiver, you can read and edit the information that is found in your race waiver.
By default, the box for "When registering multiple people, require each registrant to agree to the waiver separately" will be unchecked. This will ask registrants to select a single checkbox in order to agree to the waiver for ALL of the registrants on their transaction.
If you would like to use another waiver signing option, then you can check off the box for "When registering multiple people, require each registrant to agree to the waiver separately." By selecting this checkbox, additional waiver options will be opened up to you.
Here is what each of the signature options will look like on the race page registration form:
|Waiver Signature Type||Registration Form|
|Have a checkbox per registrant.|
|Enter full name per registrant.|
|Enter full name and date of birth per registrant.|
|Enter full name and current date per registrant.|
|Enter initials per registrant.|
|Enter initials per and date of birth registrant.|
|Enter initials per and current date registrant.|
For any of the non-default waiver signature options, you will have the option to Allow the registrant to skip signing the waiver. This only applies when multiple people are registering on a single transaction, and the first registrant MUST sign their waiver during registration (unless otherwise indicated in the following setting).
If you check off this box, then the registrant will be sent an email with instructions on how to sign the waiver after their initial registration.
Note: It is your responsibility to be sure that all participants have signed the waiver.
You can also Only allow the primary account holder to sign the waiver during registration.
With this option selected, the waivers for the primary account holder and any minors (under 18) on the registration can be signed during the registration process, however, all others will be forced to sign later.
When you are finished making changes to the Registration section, be sure to scroll down to the bottom of the page and click on either the Save button (if you are on the dashboard page) or Save & Continue (if you are on the Race Wizard page).