RunSignUp allows Race Directors to create Custom Email Lists so that Races can more easily target their marketing or race information emails. You will be able to use these lists to include or exclude the members of the list on emails that you send with the RunSignUp Email Marketing System.


This feature is found on your Race Dashboard by going to Email Marketing > Manage Lists then clicking Create New List



CREATING AND MANAGING EMAIL LISTS


RunSignUp allows Race Directors to create Custom Email Lists so that Races can more easily target their marketing or race information emails. You will be able to use these lists to include or exclude the members of the list on emails that you send with the RunSignUp Email Marketing System.

This feature is found on your Race Dashboard by going to Email Marketing > Manage Lists then clicking Create New List

Create New List





To get started you must first enter in a List Name.

List Name



Then step through the New Email List Wizard to complete the creation of your New Email List.

Step 1



Step 1 - Select RunSignUp Contacts

First you can decide if you would like to add any existing RunSignUp registrants in this Race to your New Email List. You can select subsets of your registrants either by Event, or by specific Groups/Teams



RunSignUp Managed Lists

By default the RunSignUp Contacts section uses the current Race Date’s registrants to build the RunSignUp Contacts Lists. If you would like to pull data from a prior year you will need to select it from the RunSignUp Managed Lists Dropdown.



Step 1





Select Registrants By Event

This feature will allow your to remove any or all of the entire steps listed here from your registration process.

Step 1



Select Groups/Teams

Similarly to selecting registrants by specific Events you can also include registrants from specific Groups/Teams by using the following checkboxes. You can include all registrants who are a part of a team by selecting All Groups, or only those belonging to Groups/Teams of a certain Group/Team Type by selecting the checkbox for the respective Group/Team Type that you would like included.

You can additionally include Groups/Teams on a case by case basis by selecting which Group/Team you would like included by selecting the respective name of the Group/Team you would like included.

You can chose to only include Team Captains instead of including all Group/Team members by using the Include Team Captains Only checkbox.

Step 1



Select Corporate Teams



In addition to Groups/Teams you can also include specific Corporate Team Types or Corporate Teams by selecting which Corporate Team Type or specific Corporate Teams you would like included.



Step 1



Once you have selected which RunSignUp Contacts you would like included in your New List, click Save and Continue to the Upload Custom Contacts step.

Step 2 - Upload Custom Contacts



If you have a CSV file of emails that you would like to add to your list that are not a part of your RunSignUp Contacts you can add them to you New List by using the Upload a Custom List section, selecting Choose File, then mapping the required E-mail Address field.

In addition to the E-mail address you will be given the option to include first and last names of these additional contacts so that you can use replacement tags to personalize your emails to them.



Step 2



Add Tag



If you have additional information in your CSV that you would like to include in this upload, click the Add Tag button to map these columns to RunSignUp’s replacement tags so that you can further personalize your emails.

Step 2



Once you have clicked Add Tag you will need to Select A Tag that you would like to map the imported data to, and the CSV Column that you are importing from. For instance in the above example I had a column with the Race Group names for these contacts which I would like to include for race communications.

Once you have uploaded your contacts they will be listed out just under the Choose File button. You can confirm your contact list here, but be aware that only the E-mail address along with the first and last name will be listed out - Additional tags will not show in this preview.

Once you have confirmed your uploaded contacts click Save and Continue to move on to Step 3 where you can edit or delete specific contacts from the combination of the RunSignUp Contacts, and Custom Contacts that you have uploaded from a CSV.



Step 3 - Manage Existing Custom Contacts

Use the Search bar to filter your Existing Custom Contacts list by E-mail, First or Last Name.



Edit

If a name is misspelled, or there is a typo in an email address, click the Edit link in the Actions column to edit this information. When corrected, select the Edit Contact Button below.

Step 1



Delete

If you would like to delete a contact from a list, use the Delete Contact link, then confirm by selecting Delete Contact in the Actions column to completely remove them from the list.

Step 1



Manage Existing Email Lists



You can manage existing Email Lists from your Race Dashboard by going to Email Marketing > Manage Lists. You can use the links from the table on this page to bring you to back to the steps in the Email List creation process described above.

Step 1



In addition to editing the contacts from an existing list you will also be able to Download this list, as well as Delete it if you ever need to.

Please note, registrants without email addresses are not included on email lists. Also note, if a list contains RunSignUp recipient options, this count may change as participants register for those options.