How to Customize a Confirmation Email

Modified on 15 May

RunSignUp allows race directors to customize all email notifications for their Race so that you can tailor all of your communications to fit your unique event’s needs. These notification emails include emails that go out to Participants (like the Registration Confirmation Email), Team Captains (like when a new member joins a team), or Race Directors (like the daily registration summary). In this guide we will specifically look at how to edit your confirmation email that participants receive upon registering


You can access this setting from your Race Dashboard by going to Race > Notifications > General Settings. Under the Race Registrations heading select the User Registered notification. You can then customize the information seen on the confirmation email under the User section.