If your race has "Groups" set up, then a participant may ask you to edit their group information after they register. While users may be able to perform this action on their own (depending on your "Participant Management" settings), this tutorial will show you where to go in order to edit this information as the race director.
As a Race Director
If your race has Groups/Teams set up, then a participant may ask you to edit their group information after they register. While users may be able to perform this action on their own (depending on your Group/Team settings), you, as the race director, can also update this information from the Race Dashboard.
From this page you will be able to manage this Participant's existing Group/Team, create and join a new Group/Team, or search for an existing Group/Team and join it.
You can access a participant's Group/Team Management page by following these steps.
- Sign In to RunSignUp
- Go to your Race Dashboard
- Use the "Search by Name, Bib, E-mail, etc." box at the top right to find the registration
- Click Manage (making sure that it is the correct Event Date)
- Click Manage Group/Team
- Verify Registrant Information
- Make any necessary changes to this participant's Group/Team
