Set Up Promotions

Modified on 19 April


The "Promotion" setup page allows you to enable our most recommend promotional tool we offer, Incomplete Registration Emails, Price Increase Email, and Referral Rewards. You can view all of our promotional tools we offer from your Race Dashboard > Promotions. 

Automated Emails

Please be sure to view our How-To  on Automated Emails to view all of our automated emails we offer and how to customize these emails here

Incomplete Registration Follow Up Email

Incomplete Registration emails will be sent to runners who start the registration process bu do not complete it. This is a great way to reach out to runners who got distracted and didn't finish their registration but want to participate in the race. 

This Automated Email allows you to set this up once and it will take care of everything automatically. By default, we send them 3 days after the registrant has been to your registration page (we do not include people who come back and successfully register - one reason to wait a bit). We also make sure we do not send them out for events that are full, or if the incomplete registration happened close to the registration close date. 

Price Increase Email

These emails will be sent to current registrants informing them that the price is about to increase, and encouraging them to invite their friends. If referrals are enabled, the email will include the participant's referral link.

You can learn more about our Automated Email system and how to customize these emails here.

Referral Rewards

Referral tracking allows you to generate codes for participating members so you can track the number of registrations from each member. You can incentivize referrals by offering a referral refund after a participants refers 'X' number of friends and family to register for your event. 

You can learn more about Referral Rewards here.